Frequently Asked Questions

How is Ellynne Bridal taking action against COVID-19?

Ellynne Bridal is complying with federal, state and local regulations for the safety of our customers and team. This includes enhanced cleaning and distancing measures, as well as requiring masks be worn by all brides and staff. We are now open to the public for appointments in-store as well as continuing to offer our "Say Yes Anywhere" Virtual Appointments! Ellynne Bridal is not experiencing any product delays, so any current orders with us will be here right on schedule. Please call and we will assist you in scheduling your appointment, booking a virtual appointment or making arrangements with our team to pick up or make a payment for your dress. We appreciate your patience as we work through this unique situation. 

 

How many guests should I bring to my bridal appointment?

At this time, we are asking for you to limit to four guests with you to your appointment. This ensures that you and your guests can be comfortable in one of our bridal suites or main viewing area while ensuring everyone feels safe and protected. We ask no children under the age of 16 and no babies are present during your appointment.

Who should I bring to my appointment?

Bring a close friend or family member that you value their opinion, someone that you want to be included in this important decision. We do not recommend bringing children to your appointment as they may take the focus off you and your experience.

Why do I need to make an appointment to try on wedding gowns?

We want to always give you the best possible experience. Weekends are very busy at our store and appointments are necessary. This ensures you receive your consultant’s full attention.

How long is my appointment?

Bridal appointments are reserved for an hour and a half. Bridesmaid and accessory appointments are reserved for one hour. We recommend you show up a few minutes before your scheduled time to get checked in and meet your consultant.

What should I bring with me to my appointment?

If you plan to wear a strapless bra with your gown, please bring one to your appointment as we do not provide undergarments. Also, please do bring an open mind with you as you are trying on different styles of gowns. Many brides find their gown on their first visit, so don’t be surprised if you do the same!

What is a trunk show?

A trunk show is an in-store event where the featured designer sends their newest collection that is typically not in stores yet. These events usually last up to three days. If you find your dream bridal gown at a trunk show, be prepared to order that weekend as after the show they will no longer be available to try on.

My wedding is in five months. I do not have a gown yet! Can I still get one in time?

We are always happy to check with our designers to see if the gown you are interested in is available for a rush order. However, a rush order fee would apply. Another option would be to purchase one of our sample gowns off the rack. This option is available for most previous season gowns.

How far in advance do I need to order my gown?

It is best to order your gown at least 8-9 months before your wedding. The designers we carry don’t start making your gown until after you order it. Plus, you will need time for those final alterations to get the perfect fit. Special order gowns may take up to seven months to arrive, so this also allows ample time for any alterations you may need.

What is the price range of your gowns?

Our gowns range from $900 to $3,500 with a wide selection in every price range.